• carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

    DIGITAL PERSONAL FINANCIAL SERVICES

    keep customers at the center

    2.2 million mobile and online customers onboarded
    A leading U.S. bank and its customers experienced a smooth transition with the implementation of an online banking platform.

    Build customer-centric experiences.?

    Your customers want to do their banking in new ways. With our integrated suite of services, they can. Our teams help you build technology and operating models for the future. Whether your focus is retail or commercial, create next-gen, end-to-end experiences that deliver more efficient operations and processes.

    PROOF POINTS
    Reimagine online and mobile banking?

    Discover how a U.S. bank energized its mobile and online platform with a new UI and automation that reduced functional testing by 80%.

    READ THE CASE STUDY
    Virtual US bank creates next-gen experience

    Account origination time, reduced from three to four days to a few hours

    READ THE CASE STUDY
    YOUR CUSTOMERS’ NEEDS
    Unlocking Digital Value
    How do we make such a profound
    impact
    to our clients?

    Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

    START THE EXPERIENCE

    It all starts with your customers.

    HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

    It all starts with your customers.

    Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

    How do we do it?

    01

    By helping you build a Digital Business

    Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

    Learn More
    02

    A Digital Business with Digital Operations

    Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

    Learn More
    03

    A Digital Business with Digital Operations powered by Digital Systems & Technology

    Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

    Learn More

    Customized Business Solutions

    We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

    Packaged Industry Solutions

    To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

    Create value. Everywhere.

    Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

    01 Digital Business

    Go beyond supporting business and advance it.

    Learn More

    02 Digital Operations

    Reimagine and create new digital processes.

    Learn More

    03 Digital Systems & Technology

    Simplify, modernize and secure your IT backbone.

    Learn More
    BANKING ECOSYSTEM

    Targeted solutions

    Smart packaged solutions to help banks transform for the digital age.

    Customer 360

    Gain a real-time view of customer relationships across all banking products.

    Application and Infrastructure Support

    Simplify your bank’s IT environment and save costs by standardizing across operations, tools and processes.

    CCPA Services

    The systems and processes you need to comply with the California Consumer Privacy Act (CCPA) when it takes effect on January 1, 2020.

    Additional capabilities

    • PAYMENTS MODERNIZATION

      IMPROVE CUSTOMER EXPERIENCE

      Update legacy payments systems and ensure customer convenience by implementing Global PayPlus (GPP) payment processing engine along with wrappers on top of the platforms.?

      Cognizant Payments Modernization includes:

      • Rich user experience on top of GPP core payment processing engine
      • Important capabilities such as initiating domestic (BOOK & FED) and international wires (SWIFT), voice wire customer management and voice wire processing (IVR)?
      • Modernize legacy domestic and international wire transfers
    • MULTI-BANKING CASH MANAGEMENT

      TRANSFORM AND SIMPLIFY

      Our solution transforms the often expensive, complex approach to multi-banking.?

      Cognizant Multi-Banking Cash Management offerings include:

      • Integrated online and multi-banking platform?
      • Flexible display options
      • Online onboarding of third-party accounts
      • Single login for liquidity overview across banking relationships?
      • Simplified data aggregation?
    • FX PAYMENT ENGINE

      MAKE GLOBAL CURRENCY PAYMENTS

      Cognizant FX Payment Engine enables you to make global currency payments to almost any part of the world and book FX deals. By eliminating the need for multiple Nostro accounts, your organization lowers operational costs.?

      Cognizant FX Payment Engine’s key features include

      • Scalable solution?
      • JEE platform based on SOA?
      • Separate portals for payers, client services, operations and user support
    • BLOCKCHAIN SOLUTIONS

      TAP INTO REAL-WORLD DISTRIBUTED LEDGER APPLICATIONS

      At Cognizant, we’ve taken blockchain beyond the innovation lab and into our clients’ business processes.

      From tracking and transferring money or inventory to post-financial settlements and smart insurance contracts, blockchain’s potential to transform spans industries and applications.

      LEARN MORE
    PRESS ROOM

    In the news

    BANKING LEADERSHIP

    Get in touch

    Jitin Eidnani

    Retail and Commercial Banking—Practice Head