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    EXPERIENCE MATTERS


    Make it world class, and at global scale.

    By 2020, 89% of companies will be competing on experience, which will overtake price and product as the key differentiator. 

    Be one of the 89%. Partner with us. Because experience matters.

    With Cognizant Interactive, you can. We’re a digital boutique, and our offerings range from foresight services to experience design. We run some of the largest digital support services of their kind. 

    Our specialty is applied innovation—new ways of work that are inspired by human insight, platform-enabled and AI-driven. Through our international network of digital experts across 35 offices, we deliver bespoke service at global scale. 

    Experiences of the future will look very different from today. We keep our eyes on the future so that your business can too. For example, we are reinventing the future of content—how it will work in your organization.

    Magic Quadrant* for CRM and Customer Experience Implementation Services, Worldwide.

    Cognizant is positioned in the Leaders quadrant for its CRM and CX implementation services, ability to execute and completeness of vision. We are confident our recognition is due to our strong market presence, high growth rate, strong technical implementation skills and our effectiveness at leveraging industry expertise in banking/securities, insurance, healthcare, life sciences, retail and travel/hospitality.*

    VIEW FULL REPORT

    MULTIDISCIPLINARY EXPERTISE

    Creating future experiences require people from multiple disciplines coming together to solve big problems. We have integrated specialist companies into our practice to enable experience transformation. These experts support our Interactive delivery teams, who provide design, UX/UI and content at scale, as well as AR/VR, conversational AI and other emerging technologies.

    IDEA COUTURE

    Strategy consulting and service design rooted in foresight-led human-centric design thinking.

    CADIENT

    Digital marketing experts that create and build effective content programs.

    ZONE

    Bringing together strategy, technology, marketing and content to create digital experiences.

    MIRABEAU

    Design research, experience visualization and product realization to define and deliver compelling experiences.

    NETCENTRIC

    Consulting, technology and marketing expertise to implement, personalize, operate and optimize the Adobe Experience Cloud.

    MUSTACHE

    Experts in end-to-end concept development, video and social content production and distribution capabilities.

    RECENT ARTICLES

    WHITEPAPER
    Transforming the Branch: What Banks Need to Do

    By integrating the channels through which banks sell to and serve customers, bank branches can take the best advantage of their physical and virtual locations and add value at every touchpoint.

    WHITEPAPER
    The Digital Retail Theater: Shopping’s Future

    To thrive in a digital world marked by heightened consumer expectations for hyper-personalization and instant gratification, retailers are experimenting with augmented reality, virtual reality, 3-D modeling and other related technologies.

    PERSPECTIVES
    Making Omnichannel Operations Profitable

    Conventional wisdom suggests that the ability to deliver consistent omnichannel experiences separates retailing’s leaders from laggards. Getting there, however, requires retailers to rethink and revamp their fulfillment strategies.

    OFFERINGS

    INTERACTIVITY THAT STIMULATES AND INSPIRES


    We bring together five key capabilities to deliver a suite of offerings, including strategy and design, content, marketing and social as well as platforms and technology.

    • INSIGHT TO EXPERIENCE

      IMAGINE, BLUEPRINT, AND BUILD FUTURE SERVICES AND EXPERIENCES

      End to end experience transformation, from foresight and ethnography to insight-based experience design, service blueprints and operating models with detailed roadmaps for realization, build and run. 

    • CONTENT AS A SERVICE

      MAKE, MANAGE AND MARKET CONTENT

      One stop shop for providing end to end services across content strategy, creative, production, management and distribution efforts.

    • OMNICHANNEL MARKETING

      REACH AND INFLUENCE CUSTOMERS IN ALL CHANNELS

      360 marketing services, including brand strategy, data-driven campaign planning and channel strategy, creative development and execution, user-generated and influencer program execution, social listening and community management, measurement, campaign management of communications for B2B, B2C, and B2E audiences.

    • NEXT-GEN COMMERCE

      TURN EVERY CUSTOMER INTERACTION INTO A MONETIZABLE OPPORTUNITY

      Reimagine ecommerce in a world where digital and physical collide. Reinvent the shopping experience from order to delivery. Define and execute strategy across new and emerging retail, web, mobile, social and AI channels. 

    • ADOBE MANAGED EXPERIENCE

      MAKE MARKETING TECHNOLOGY WORK MORE EFFECTIVELY

      End-to-end Adobe Experience Cloud consulting and implementation services, including unique Cognizant IP and accelerators to power the best brand experiences.

    LATEST THINKING

    MISC MAGAZINE

    Innovation insights & foresights from Idea Couture, a Cognizant Digital Business

    INDUSTRY SPOTLIGHT

    TRAVEL & HOSPITALITY

    EASILY PURCHASE AIRLINE TICKETS WITH TRANSAVIA’S NEW CHATBOT

    Leading airlines like Transavia know that to remain competitive, they need to be where their customers are. With chat quickly becoming the interaction of choice among mobile users, Cognizant and Mirabeau proposed a chatbot that allows Transavia passengers to book their flights through chat.

    OUR PARTNERS

    We form partnerships and strategic alliances with world-class organizations to expand our service offerings and deliver comprehensive solutions to clients. Strategic alliances with the world's leading companies enable us to provide complete solutions to your business and IT challenges.

    Adobe
    Alfresco
    Box
    Cisco
    Hitachi Data Systems
    Hybris Software
    Kony
    Microsoft

    News

    May 2, 2018
    Netcentric wins Adobe EMEA partner of the year

    Netcentric, a Cognizant Digital Business, has been named Adobe Experience Cloud Partner of the Year 2018 EMEA at the Adobe Summit 2018 in London.

    Mar 27, 2018
    Cognizant named Adobe delivery quality partner

    Cognizant Interactive Showcasing Expanded Relationship and New Digital Marketing Solutions at Adobe Summit in Las Vegas.

    CHECK US OUT
    See all Cognizant News

    Stay on top of what's happening across Cognizant.


    Events

    SAVE THE DATES
    View all Cognizant Events

    Come out and meet us at these upcoming events.

    TAKE THE FIRST STEP

    Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

    Let's talk about how digital can work for your business.

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    Thank you for your interest in Cognizant.

    We’ll be in touch soon.

    *Disclaimer

    Gartner: Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide, Patrick Sullivan, Ed Thompson, 7 February 2019.

    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. The report was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.